Terms of Service
These Terms of Service govern your use of the NeuroTrust Labs website and any consulting, audit, or design services we provide. By accessing our site or engaging our services, you agree to these terms. If you are entering into this agreement on behalf of a company, you represent that you have authority to bind that company. If you do not agree, please do not use the site or services. Effective date: 1 January 2026.
1. Agreement, scope, and definitions
“We”, “us”, and “our” mean NeuroTrust Labs Ltd, registered in England and Wales. “You” means the person or organisation that uses our website or purchases our services. “Services” include audits, research, design, training, and related deliverables. These terms apply to the website and to statements of work or proposals that reference them. A statement of work, together with these terms, forms the full agreement and overrides any conflicting pre‑printed terms on purchase orders. We may make reasonable updates to the site and to non‑material provisions at any time. We will not materially reduce the scope of a paid engagement without your written consent. If any term is found unenforceable, the remainder stays in effect. Headings are for readability and do not affect interpretation. Nothing in this agreement creates a partnership, joint venture, or employment relationship. Each party is an independent contractor responsible for its own taxes and obligations.
2. Using our services and intellectual property
You agree to use the site and services lawfully and not to interfere with their operation. Prohibited uses include attempting unauthorised access, reverse engineering our tools, or using outputs to violate rights or laws. We grant you a non‑exclusive, non‑transferable licence to use deliverables for your internal business purposes as described in the statement of work. Unless stated otherwise, we retain ownership of methods, templates, and know‑how developed before or during the engagement, and we grant you a licence to any incorporated materials required to use the deliverables. You may provide reasonable feedback; we may use feedback to improve our services without obligation. Each party must protect the other’s confidential information with at least reasonable care and use it only for the agreement’s purposes. Fees, expenses, and payment terms are set out in the statement of work. Late payments may incur interest at the statutory rate and may pause delivery until accounts are current. We may reference your name and logo in client lists unless you instruct otherwise in writing.
3. Data protection, warranties, liability, and law
We handle personal data in line with our Privacy Policy. Where we process personal data on your behalf, we will sign a data processing agreement and follow your documented instructions. We may use vetted subprocessors with appropriate safeguards and remain responsible for their work. We provide services with reasonable skill and care. Except as stated, the site and services are provided on an “as is” basis and we disclaim implied warranties to the extent permitted by law. Neither party excludes liability for death or personal injury caused by negligence, fraud, or any liability that cannot be excluded by law. Subject to the previous sentence, each party’s total liability arising from the agreement will not exceed the fees paid or payable for the twelve months before the event giving rise to the claim. Neither party is liable for indirect or consequential losses. Either party may terminate for material breach not cured within 30 days. English law governs these terms and the courts of England and Wales have exclusive jurisdiction. We may update these terms for legal or operational reasons; material changes will be highlighted. For questions, contact NeuroTrust Labs Ltd, 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom, +44 20 3808 7432, [email protected].